/* ຊ່ວຍເຫຼືອ · ແຈ້ງບັນຫາ — the floating button and its panel (12/11/2026). Drawn by help.js from /portal/api?w=ticket.
   Self-contained: it rides on every page (portal, staff, admin, landing), which share no stylesheet. Prefix tk-.
   Layers: button 1195 (under the tab bar 1200 and every page sheet) · panel 1500 · picture viewer 1510. */
.tk-root{--b:#0b4f9e;--b2:#1d6fd8;--bs:#e3eefc;--ink:#0b1220;--ink2:#44526a;--mu:#7c879b;--ln:#e2e8f1;--bg:#f4f7fb;--sf:#fff;
  --ok:#0a8f3c;--okb:#e6f6ec;--wn:#8a5a00;--wnb:#fff4d6;--bad:#b3261e;--badb:#fdecea;--gold:#c9a227;
  font-family:'Noto Sans Lao Looped','Noto Sans Lao','Segoe UI',system-ui,sans-serif;line-height:1.6;-webkit-font-smoothing:antialiased;color:var(--ink)}
.tk-root.tk-dark{--b:#4b93f2;--b2:#6aa8f7;--bs:#16294a;--ink:#eef2f8;--ink2:#b9c3d6;--mu:#8a94a7;--ln:#26344f;--bg:#0d1424;--sf:#121a2c;
  --ok:#2fc56d;--okb:#11301f;--wn:#fab219;--wnb:#33280a;--bad:#ff8a8a;--badb:#3a1616}
.tk-root *,.tk-root *::before,.tk-root *::after{box-sizing:border-box}
.tk-root [hidden]{display:none!important}
.tk-root button{font-family:inherit}

/* ── the button ── */
#tk-fab{position:fixed;z-index:1195;right:14px;bottom:calc(var(--tk-b,18px) + env(safe-area-inset-bottom,0px));width:54px;height:54px;border-radius:50%;border:0;padding:0;cursor:pointer;
  color:#fff;background:linear-gradient(135deg,#0b4f9e,#1d6fd8);box-shadow:0 12px 26px -8px rgba(11,79,158,.75),0 0 0 3px rgba(255,255,255,.75);display:grid;place-items:center;
  touch-action:none;-webkit-tap-highlight-color:transparent;transition:transform .2s cubic-bezier(.2,.8,.2,1),box-shadow .2s,opacity .2s;animation:tkIn .5s cubic-bezier(.2,.8,.2,1) .4s both}
#tk-fab.l{right:auto;left:14px}
#tk-fab svg{width:25px;height:25px;transition:transform .3s cubic-bezier(.2,.8,.2,1)}
#tk-fab:hover{transform:translateY(-2px) scale(1.05)}
#tk-fab:hover svg{transform:rotate(-8deg)}
#tk-fab:active{transform:scale(.94)}
#tk-fab.drag{transition:none;transform:scale(1.08);box-shadow:0 18px 34px -8px rgba(11,79,158,.85),0 0 0 3px rgba(255,255,255,.9)}
#tk-fab.open{opacity:0;pointer-events:none;transform:scale(.6)}
#tk-fab .n{position:absolute;top:-3px;right:-3px;min-width:21px;height:21px;padding:0 6px;border-radius:11px;background:#d03b3b;color:#fff;font-size:11.5px;font-weight:700;line-height:21px;text-align:center;
  box-shadow:0 0 0 2px #fff;font-variant-numeric:tabular-nums;animation:tkPop .45s cubic-bezier(.2,.8,.2,1)}
#tk-fab.has::before{content:'';position:absolute;inset:-3px;border-radius:50%;border:2px solid rgba(29,111,216,.55);animation:tkRing 2.2s ease-out infinite}
#tk-fab .lb{position:absolute;right:calc(100% + 10px);top:50%;transform:translateY(-50%);white-space:nowrap;background:#0b1220;color:#fff;border-radius:999px;padding:5px 12px;font-size:12.5px;font-weight:600;
  opacity:0;pointer-events:none;transition:opacity .25s,transform .25s;box-shadow:0 8px 20px -8px rgba(0,0,0,.5)}
#tk-fab.l .lb{right:auto;left:calc(100% + 10px)}
#tk-fab.hint .lb,#tk-fab:hover .lb{opacity:1}
@media (hover:none){#tk-fab:hover .lb{opacity:0}#tk-fab.hint .lb{opacity:1}}

/* ── the panel: a bottom sheet on phones, a card beside the button on wider screens ── */
.tk-ov{position:fixed;inset:0;z-index:1500;background:rgba(8,20,40,.5);opacity:0;transition:opacity .26s ease;display:flex;align-items:flex-end;justify-content:center}
.tk-ov.on{opacity:1}
.tk-pn{position:relative;width:100%;max-width:600px;height:92vh;height:92dvh;background:var(--bg);border-radius:24px 24px 0 0;display:flex;flex-direction:column;overflow:hidden;
  transform:translateY(100%);transition:transform .38s cubic-bezier(.2,.8,.2,1);box-shadow:0 -18px 60px -18px rgba(8,20,40,.55)}
.tk-ov.on .tk-pn{transform:none}
.tk-pn.drag{transition:none}
@media (min-width:700px){
  .tk-ov{background:transparent;align-items:flex-end;justify-content:flex-end;padding:0 18px 18px;pointer-events:none}
  .tk-ov.l{justify-content:flex-start}
  .tk-pn{pointer-events:auto;width:410px;height:min(680px,calc(100vh - 36px));border-radius:22px;border:1px solid var(--ln);box-shadow:0 30px 80px -24px rgba(8,20,40,.55),0 2px 8px rgba(8,20,40,.12);
    transform:translateY(18px) scale(.97);transform-origin:bottom right;opacity:0;transition:transform .26s cubic-bezier(.2,.8,.2,1),opacity .2s}
  .tk-ov.l .tk-pn{transform-origin:bottom left}
  .tk-ov.on .tk-pn{opacity:1;transform:none}
  .tk-grab{display:none}
}
.tk-hd{position:relative;flex:none;display:flex;align-items:center;gap:10px;padding:14px 12px 12px 14px;color:#fff;touch-action:none;
  background:radial-gradient(120% 140% at 0% 0%,#1d6fd8 0%,transparent 60%),linear-gradient(135deg,#061d3a,#0b4f9e 60%,#0f6e9e)}
.tk-grab{position:absolute;top:6px;left:50%;width:42px;height:5px;margin-left:-21px;border-radius:3px;background:rgba(255,255,255,.4)}
.tk-hd .ic{width:38px;height:38px;border-radius:12px;background:rgba(255,255,255,.16);display:grid;place-items:center;font-size:18px;flex:none}
.tk-hd .tt{flex:1;min-width:0;line-height:1.3}
.tk-hd .tt b{display:block;font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tk-hd .tt small{display:flex;align-items:center;gap:6px;font-size:11.5px;opacity:.85;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tk-hd .tt small i.dot{width:7px;height:7px;border-radius:50%;background:#5ee08a;flex:none;animation:tkBlink 1.8s ease-in-out infinite}
.tk-hb{flex:none;width:38px;height:38px;border-radius:12px;border:0;background:rgba(255,255,255,.14);color:#fff;display:grid;place-items:center;cursor:pointer;font-size:16px;padding:0;transition:background .15s}
.tk-hb:hover{background:rgba(255,255,255,.26)}
.tk-bd{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;padding:14px;display:grid;grid-template-columns:minmax(0,1fr);gap:12px;align-content:start}
.tk-ft{flex:none;background:var(--sf);border-top:1px solid var(--ln);padding:10px 12px calc(10px + env(safe-area-inset-bottom,0px));display:grid;gap:8px}
@media (min-width:700px){.tk-ft{padding-bottom:10px}}
.tk-view{display:grid;grid-template-columns:minmax(0,1fr);gap:12px;align-content:start;animation:tkView .32s cubic-bezier(.2,.8,.2,1) both}
.tk-view.back{animation-name:tkViewB}

/* shared bits */
.tk-card{min-width:0;background:var(--sf);border:1px solid var(--ln);border-radius:16px;padding:14px}
.tk-card h4{margin:0 0 10px;font-size:13.5px;font-weight:700;display:flex;align-items:center;gap:8px}
.tk-card h4 i{color:var(--b2);font-size:15px}
.tk-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;border-radius:14px;border:1.5px solid transparent;font-size:14.5px;font-weight:700;cursor:pointer;padding:0 14px;
  position:relative;overflow:hidden;transition:transform .15s cubic-bezier(.2,.8,.2,1),filter .15s,opacity .15s;-webkit-tap-highlight-color:transparent;text-decoration:none;color:inherit;background:none}
.tk-btn:active{transform:scale(.97)}
.tk-btn[disabled]{opacity:.5;cursor:not-allowed}
.tk-btn.pri{background:linear-gradient(135deg,#0b4f9e,#1d6fd8);color:#fff;box-shadow:0 10px 22px -10px rgba(11,79,158,.8)}
.tk-btn.pri::after{content:'';position:absolute;inset:0;width:40%;background:linear-gradient(100deg,transparent,rgba(255,255,255,.3),transparent);transform:translateX(-130%)}
.tk-btn.pri:hover::after{animation:tkShine 1.1s cubic-bezier(.2,.8,.2,1)}
.tk-btn.ok{background:linear-gradient(135deg,#0a8f3c,#12a94b);color:#fff;box-shadow:0 10px 22px -10px rgba(10,143,60,.8)}
.tk-btn.no{background:var(--sf);border-color:color-mix(in srgb,var(--bad) 40%,var(--ln));color:var(--bad)}
.tk-btn.gh{background:var(--bg);border-color:var(--ln);color:var(--ink2)}
.tk-btn.sm{min-height:38px;font-size:13px;border-radius:11px;padding:0 11px}
.tk-btn .sp{width:16px;height:16px;border-radius:50%;border:2px solid rgba(255,255,255,.5);border-top-color:#fff;animation:tkSpin .7s linear infinite;display:none}
.tk-btn.busy .sp{display:block}.tk-btn.busy>i{display:none}
.tk-chip{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:2px 10px;font-size:11.5px;font-weight:700;white-space:nowrap;background:var(--bg);color:var(--ink2)}
.tk-chip.s-new{background:var(--bs);color:var(--b)} .tk-chip.s-seen{background:var(--bs);color:var(--b)} .tk-chip.s-doing{background:var(--wnb);color:var(--wn)}
.tk-chip.s-done{background:var(--okb);color:var(--ok)} .tk-chip.s-closed{background:var(--okb);color:var(--ok)} .tk-chip.s-rejected{background:var(--badb);color:var(--bad)}
.tk-chip.urg{background:var(--badb);color:var(--bad)}
.tk-chip.s-doing i{animation:tkSpin 2.4s linear infinite}
.tk-err{font-size:12.5px;color:var(--bad);font-weight:600}
.tk-err:empty{display:none}
.tk-in,.tk-ta{width:100%;border:1.5px solid var(--ln);border-radius:13px;background:var(--sf);color:var(--ink);font:inherit;font-size:16px;padding:10px 12px;outline:0;transition:border-color .15s,box-shadow .2s}
.tk-ta{resize:none;min-height:96px;line-height:1.55}
.tk-in:focus,.tk-ta:focus{border-color:var(--b2);box-shadow:0 0 0 4px rgba(29,111,216,.14)}
.tk-in.bad,.tk-ta.bad{border-color:var(--bad);animation:tkShake .4s}
.tk-lb{display:flex;justify-content:space-between;align-items:baseline;font-size:12.5px;font-weight:700;color:var(--ink2);margin:0 2px 5px}
.tk-lb small{font-weight:500;color:var(--mu)}

/* ── list ── */
.tk-hero{position:relative;overflow:hidden;border-radius:18px;padding:16px;color:#fff;background:linear-gradient(135deg,#0b4f9e,#1d6fd8 70%,#2a8bd6);box-shadow:0 14px 30px -16px rgba(11,79,158,.9)}
.tk-hero::before{content:'';position:absolute;right:-40px;top:-50px;width:170px;height:170px;border-radius:50%;background:rgba(255,255,255,.1);animation:tkDrift 9s ease-in-out infinite}
.tk-hero b{position:relative;display:block;font-size:16.5px;line-height:1.4}
.tk-hero p{position:relative;margin:2px 0 12px;font-size:12.5px;opacity:.88}
.tk-kinds{position:relative;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
.tk-kinds button{display:flex;flex-direction:column;align-items:center;gap:6px;padding:11px 4px 9px;border-radius:14px;border:1px solid rgba(255,255,255,.22);background:rgba(255,255,255,.13);color:#fff;font-size:12px;font-weight:600;
  line-height:1.35;cursor:pointer;transition:transform .2s cubic-bezier(.2,.8,.2,1),background .2s;text-align:center}
.tk-kinds button i{font-size:21px}
.tk-kinds button:hover{background:rgba(255,255,255,.24);transform:translateY(-3px)}
.tk-kinds button:active{transform:scale(.96)}
.tk-tabs{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.tk-tabs button{border:1px solid var(--ln);background:var(--sf);border-radius:999px;padding:6px 13px;font-size:12.5px;font-weight:600;color:var(--ink2);cursor:pointer;display:inline-flex;align-items:center;gap:6px;transition:.15s}
.tk-tabs button.on{background:var(--ink);color:var(--sf);border-color:var(--ink)}
.tk-tabs button b{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#d03b3b;color:#fff;font-size:10.5px;line-height:18px;text-align:center}
.tk-tabs .sp{flex:1}
.tk-it{position:relative;display:grid;gap:7px;width:100%;text-align:left;background:var(--sf);border:1px solid var(--ln);border-radius:16px;padding:12px 14px;cursor:pointer;color:inherit;font:inherit;
  transition:transform .2s cubic-bezier(.2,.8,.2,1),box-shadow .2s,border-color .2s;animation:tkIn2 .4s cubic-bezier(.2,.8,.2,1) both;animation-delay:calc(var(--i,0) * 45ms)}
.tk-it:hover{transform:translateY(-2px);box-shadow:0 12px 26px -16px rgba(8,20,40,.45);border-color:color-mix(in srgb,var(--b2) 35%,var(--ln))}
.tk-it.unread{border-color:color-mix(in srgb,var(--b2) 55%,var(--ln));background:color-mix(in srgb,var(--bs) 45%,var(--sf))}
.tk-it.unread::after{content:'';position:absolute;top:12px;right:12px;width:9px;height:9px;border-radius:50%;background:#d03b3b;box-shadow:0 0 0 3px color-mix(in srgb,#d03b3b 22%,transparent)}
.tk-it .r1{display:flex;align-items:center;gap:7px;flex-wrap:wrap;font-size:11.5px;color:var(--mu);padding-right:18px}
.tk-it .r1 code{font-family:inherit;font-weight:700;color:var(--ink2);font-variant-numeric:tabular-nums}
.tk-it b.t{font-size:14.5px;line-height:1.45;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow-wrap:anywhere}
.tk-it .r3{display:flex;align-items:center;gap:10px;font-size:11.5px;color:var(--mu)}
.tk-it .r3 span{display:inline-flex;align-items:center;gap:4px}
.tk-it .r3 .who{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}
.tk-pg{display:grid;grid-template-columns:repeat(5,1fr);gap:3px;height:5px}
.tk-pg i{border-radius:3px;background:var(--ln);transform-origin:left}
.tk-pg i.f{background:var(--b2);animation:tkGrow .5s cubic-bezier(.2,.8,.2,1) both;animation-delay:calc(var(--k,0) * 70ms + .15s)}
.tk-pg.fin i.f{background:var(--ok)} .tk-pg.off i{background:var(--ln)}
.tk-empty{text-align:center;color:var(--mu);font-size:13px;padding:26px 14px;border:1.5px dashed var(--ln);border-radius:16px;line-height:1.6}
.tk-empty i{display:block;font-size:34px;opacity:.55;margin-bottom:6px}
.tk-empty b{display:block;color:var(--ink);font-size:14.5px}
.tk-sk span{display:block;height:84px;border-radius:16px;margin-bottom:10px;background:linear-gradient(90deg,var(--ln) 25%,var(--bg) 45%,var(--ln) 65%);background-size:200% 100%;animation:tkShim 1.2s linear infinite;opacity:.7}

/* ── new ── */
.tk-seg{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
.tk-seg button{display:flex;flex-direction:column;align-items:center;gap:5px;padding:11px 4px 9px;border-radius:14px;border:1.5px solid var(--ln);background:var(--sf);color:var(--ink2);font-size:12px;font-weight:600;line-height:1.35;cursor:pointer;
  transition:.18s cubic-bezier(.2,.8,.2,1);text-align:center}
.tk-seg button i{font-size:20px;color:var(--mu);transition:.18s}
.tk-seg button.on{border-color:var(--b2);background:var(--bs);color:var(--b);transform:translateY(-2px);box-shadow:0 10px 20px -14px rgba(11,79,158,.8)}
.tk-seg button.on i{color:var(--b2);transform:scale(1.12)}
.tk-drop{display:flex;align-items:center;gap:11px;border:1.5px dashed color-mix(in srgb,var(--b2) 45%,var(--ln));border-radius:14px;padding:11px 12px;background:var(--sf);cursor:pointer;color:var(--ink2);font-size:13px;transition:.15s}
.tk-drop:hover,.tk-drop.over{background:var(--bs);border-color:var(--b2)}
.tk-drop i{width:38px;height:38px;border-radius:12px;background:var(--bs);color:var(--b2);display:grid;place-items:center;font-size:18px;flex:none}
.tk-drop small{display:block;font-size:11.5px;color:var(--mu)}
.tk-files{display:flex;flex-wrap:wrap;gap:8px}
.tk-f{position:relative;width:74px;height:74px;border-radius:12px;overflow:hidden;border:1px solid var(--ln);background:var(--bg);display:grid;place-items:center;animation:tkPop .3s cubic-bezier(.2,.8,.2,1)}
.tk-f img{width:100%;height:100%;object-fit:cover;display:block}
.tk-f .doc{font-size:10px;font-weight:700;color:var(--ink2);text-align:center;padding:4px;line-height:1.3;overflow:hidden;overflow-wrap:anywhere;max-height:100%}
.tk-f .doc i{display:block;font-size:20px;color:var(--b2)}
.tk-f button{position:absolute;top:3px;right:3px;width:22px;height:22px;border-radius:50%;border:0;background:rgba(11,18,32,.75);color:#fff;font-size:11px;cursor:pointer;display:grid;place-items:center;padding:0}
.tk-opt{display:flex;align-items:flex-start;gap:10px;font-size:13px;color:var(--ink2);cursor:pointer;user-select:none;line-height:1.5}
.tk-opt input{width:18px;height:18px;accent-color:#0b4f9e;margin-top:2px;flex:none}
.tk-opt small{display:block;font-size:11.5px;color:var(--mu);overflow-wrap:anywhere}
.tk-prog{height:6px;border-radius:3px;background:var(--ln);overflow:hidden}
.tk-prog i{display:block;height:100%;width:0;background:linear-gradient(90deg,#1d6fd8,#2fc56d);transition:width .2s}

/* ── detail ── */
.tk-top{display:flex;align-items:center;gap:7px;flex-wrap:wrap;font-size:12px;color:var(--mu)}
.tk-top code{font-family:inherit;font-weight:700;color:var(--ink2);font-size:12.5px}
.tk-ttl{font-size:17px;font-weight:700;line-height:1.45;margin:8px 0 2px;overflow-wrap:anywhere}
.tk-meta{font-size:12px;color:var(--mu)}
.tk-steps{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));margin-top:14px}
.tk-steps li{position:relative;list-style:none;text-align:center;font-size:10.5px;color:var(--mu);font-weight:600;line-height:1.35;padding-top:34px}
.tk-steps li::before{content:'';position:absolute;top:13px;left:-50%;width:100%;height:3px;background:var(--ln);border-radius:2px}
.tk-steps li:first-child::before{display:none}
.tk-steps li::after{content:'';position:absolute;top:13px;left:-50%;width:100%;height:3px;border-radius:2px;background:var(--b2);transform:scaleX(0);transform-origin:left}
.tk-steps li:first-child::after{display:none}
.tk-steps li.done::after,.tk-steps li.now::after{animation:tkGrow .45s ease-out forwards;animation-delay:calc(var(--k,0) * 160ms)}
.tk-steps .d{position:absolute;top:0;left:50%;margin-left:-14px;width:28px;height:28px;border-radius:50%;z-index:1;display:grid;place-items:center;font-size:13px;background:var(--bg);border:2px solid var(--ln);color:var(--mu);
  transition:.3s;transition-delay:calc(var(--k,0) * 160ms + .2s)}
.tk-steps li.done .d{background:var(--b2);border-color:var(--b2);color:#fff}
.tk-steps li.now .d{background:var(--sf);border-color:var(--b2);color:var(--b2);animation:tkPulse 1.9s ease-out infinite}
.tk-steps li.done,.tk-steps li.now{color:var(--ink)}
.tk-steps.fin li.done .d{background:var(--ok);border-color:var(--ok)} .tk-steps.fin li::after{background:var(--ok)}
.tk-body{font-size:14px;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;margin-top:10px}
.tk-page{display:flex;align-items:center;gap:8px;margin-top:10px;padding:8px 10px;border-radius:11px;background:var(--bg);font-size:12px;color:var(--ink2);text-decoration:none;min-width:0}
.tk-page span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tk-page i{color:var(--b2);flex:none}
.tk-att{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px}
.tk-att a{display:inline-flex;align-items:center;gap:7px;max-width:100%;border:1px solid var(--ln);border-radius:11px;padding:6px 10px;font-size:12.5px;color:var(--b);text-decoration:none;background:var(--sf);cursor:pointer}
.tk-att a span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tk-att a.img{padding:0;overflow:hidden;width:76px;height:76px;transition:transform .2s cubic-bezier(.2,.8,.2,1)}
.tk-att a.img:hover{transform:scale(1.05)}
.tk-att a.img img{width:100%;height:100%;object-fit:cover;display:block}
.tk-how{border-color:color-mix(in srgb,var(--ok) 40%,var(--ln));background:linear-gradient(180deg,color-mix(in srgb,var(--okb) 70%,var(--sf)),var(--sf))}
.tk-how h4 i{color:var(--ok)}
.tk-how dt{font-size:12px;font-weight:700;color:var(--ok);display:flex;align-items:center;gap:6px;margin-top:10px}
.tk-how dt:first-of-type{margin-top:0}
.tk-how dd{margin:3px 0 0;font-size:13.5px;white-space:pre-wrap;overflow-wrap:anywhere}
.tk-ask{margin-top:12px;padding-top:12px;border-top:1px dashed color-mix(in srgb,var(--ok) 35%,var(--ln));display:grid;gap:8px}
.tk-ask p{margin:0;font-size:13px;font-weight:700}
.tk-2{display:grid;grid-template-columns:1fr 1.2fr;gap:8px}
.tk-rej{border-color:color-mix(in srgb,var(--bad) 35%,var(--ln));background:color-mix(in srgb,var(--badb) 60%,var(--sf));font-size:13px;color:var(--bad);font-weight:600;display:flex;gap:8px;align-items:flex-start}
.tk-th{display:grid;gap:8px}
.tk-m{max-width:88%;padding:8px 11px;border-radius:14px 14px 14px 4px;background:var(--sf);border:1px solid var(--ln);font-size:13.5px;white-space:pre-wrap;overflow-wrap:anywhere;animation:tkIn2 .3s ease both}
.tk-m.me{justify-self:end;border-radius:14px 14px 4px 14px;background:var(--bs);border-color:transparent}
.tk-m.sup:not(.me){border-color:color-mix(in srgb,var(--b2) 35%,var(--ln))}
.tk-m b{display:block;font-size:11px;color:var(--mu);font-weight:600;white-space:normal}
.tk-m .tk-att{margin-top:6px}
.tk-sys{justify-self:center;max-width:94%;text-align:center;font-size:11.5px;color:var(--ink2);background:var(--sf);border:1px solid var(--ln);border-radius:999px;padding:3px 12px;white-space:normal;overflow-wrap:anywhere;animation:tkIn2 .3s ease both}
.tk-sys i{color:var(--b2);margin-right:4px}
/* 12/11/2026 — ການສົນທະນາ ເປັນເສັ້ນເວລາ: ສະຖານະ = ຈຸດເທິງເສັ້ນ · ຂໍ້ຄວາມ = ກ່ອງ · ຕົວແບ່ງວັນ (help.js threadHtml) */
.tk-talk h4 .n{margin-left:auto;min-width:22px;height:22px;padding:0 7px;border-radius:11px;display:inline-grid;place-items:center;font-size:11.5px;font-weight:700;background:var(--bg);color:var(--ink2)}
.tk-talk .tk-th{gap:0}
.tk-day{display:flex;align-items:center;gap:10px;margin:2px 0 12px;font-size:11px;font-weight:700;color:var(--mu);letter-spacing:.02em}
.tk-day::before,.tk-day::after{content:'';flex:1;height:1px;background:var(--ln)}
.tk-ev + .tk-day{margin-top:2px}
.tk-ev{position:relative;display:grid;grid-template-columns:30px minmax(0,1fr);gap:11px;padding-bottom:16px;animation:tkIn2 .3s ease both}
.tk-ev::before{content:'';position:absolute;left:14px;top:32px;bottom:2px;width:2px;border-radius:2px;background:var(--ln)}
.tk-ev:last-child{padding-bottom:0}
.tk-ev:last-child::before{display:none}
.tk-ev .ic{position:relative;z-index:1;width:30px;height:30px;border-radius:50%;display:grid;place-items:center;font-size:14px;font-style:normal;line-height:1;background:var(--bs);color:var(--b)}
.tk-ev.s-w .ic{background:var(--wnb);color:var(--wn)}
.tk-ev.s-k .ic{background:var(--okb);color:var(--ok)}
.tk-ev.s-x .ic{background:var(--badb);color:var(--bad)}
.tk-ev .bx{min-width:0;padding-top:5px}
.tk-ev .hd{display:flex;align-items:baseline;gap:8px;min-width:0}
.tk-ev .hd b{min-width:0;font-size:13.5px;font-weight:700;color:var(--ink);overflow-wrap:anywhere}
.tk-ev.s-w .hd b{color:var(--wn)} .tk-ev.s-k .hd b{color:var(--ok)} .tk-ev.s-x .hd b{color:var(--bad)}
.tk-ev .hd em{flex:none;font-style:normal;font-size:10.5px;font-weight:700;color:var(--b);background:var(--bs);border-radius:6px;padding:1px 7px;white-space:nowrap}
.tk-ev .hd time{flex:none;margin-left:auto;padding-left:6px;font-size:11px;color:var(--mu);white-space:nowrap}
.tk-ev p{margin:5px 0 0;font-size:13.5px;line-height:1.65;color:var(--ink2);white-space:pre-wrap;overflow-wrap:anywhere}
.tk-ev.msg .ic{background:var(--bg);border:1px solid var(--ln);color:var(--ink2);font-size:13px;font-weight:700}
.tk-ev.msg.sup .ic{background:var(--bs);border-color:transparent;color:var(--b)}
.tk-ev.msg.me .ic{background:var(--b2);border-color:var(--b2);color:#fff}
.tk-ev .tk-m{max-width:none;margin-top:6px;padding:9px 12px;border:0;border-radius:4px 14px 14px 14px;background:var(--bg);font-size:13.5px;line-height:1.6;color:var(--ink);animation:none}
.tk-ev.me .tk-m{background:var(--bs)}
@media (prefers-reduced-motion:reduce){.tk-ev{animation:none!important}}
.tk-sup{display:flex;gap:6px;flex-wrap:wrap}
.tk-sup .cap{flex:1 0 100%;font-size:11px;font-weight:700;color:var(--mu);letter-spacing:.2px}
.tk-cmp{display:grid;grid-template-columns:44px minmax(0,1fr) 46px;gap:8px;align-items:end}
.tk-cmp textarea{min-height:46px;max-height:120px;border-radius:13px;padding:10px 12px}
.tk-cmp button{height:46px;border-radius:13px;border:1px solid var(--ln);background:var(--bg);color:var(--ink2);font-size:17px;cursor:pointer;display:grid;place-items:center;padding:0}
.tk-cmp button.send{border:0;background:#0b4f9e;color:#fff}
.tk-cmp button.send[disabled]{opacity:.4}
.tk-form{display:grid;gap:8px;animation:tkIn2 .25s ease both}
.tk-form b{font-size:14px}

.tk-toast{position:absolute;left:50%;bottom:96px;transform:translate(-50%,14px);background:#0b1220;color:#fff;border-radius:14px;padding:10px 16px;font-size:13.5px;font-weight:600;display:flex;align-items:center;gap:9px;
  max-width:calc(100% - 32px);opacity:0;pointer-events:none;transition:opacity .25s,transform .3s cubic-bezier(.2,.8,.2,1);z-index:3;box-shadow:0 14px 34px -10px rgba(8,20,40,.6)}
.tk-toast.on{opacity:1;transform:translate(-50%,0)}
.tk-toast i{color:#5ee08a;font-size:17px}
.tk-burst{position:absolute;left:50%;top:38%;width:0;height:0;z-index:4;pointer-events:none}
.tk-burst i{position:absolute;width:9px;height:9px;border-radius:2px;animation:tkBurst .9s cubic-bezier(.2,.8,.2,1) forwards}
.tk-lbx{position:fixed;inset:0;z-index:1510;background:rgba(6,12,24,.92);display:grid;place-items:center;padding:16px;animation:tkFade .2s ease;cursor:zoom-out}
.tk-lbx img{max-width:100%;max-height:100%;border-radius:10px;box-shadow:0 20px 60px rgba(0,0,0,.6)}
.tk-guest{text-align:center;padding:26px 16px;display:grid;gap:12px;justify-items:center}
.tk-guest i.big{font-size:42px;color:var(--b2)}

@keyframes tkIn{from{opacity:0;transform:scale(.4) translateY(20px)}to{opacity:1;transform:none}}
@keyframes tkIn2{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@keyframes tkView{from{opacity:0;transform:translateX(22px)}to{opacity:1;transform:none}}
@keyframes tkViewB{from{opacity:0;transform:translateX(-22px)}to{opacity:1;transform:none}}
@keyframes tkPop{0%{transform:scale(.4);opacity:0}60%{transform:scale(1.12);opacity:1}100%{transform:scale(1)}}
@keyframes tkRing{0%{transform:scale(1);opacity:.9}100%{transform:scale(1.5);opacity:0}}
@keyframes tkPulse{0%{box-shadow:0 0 0 0 rgba(29,111,216,.45)}100%{box-shadow:0 0 0 11px rgba(29,111,216,0)}}
@keyframes tkGrow{from{transform:scaleX(0)}to{transform:scaleX(1)}}
@keyframes tkBlink{50%{opacity:.25}}
@keyframes tkSpin{to{transform:rotate(360deg)}}
@keyframes tkShim{to{background-position:-200% 0}}
@keyframes tkShine{0%{transform:translateX(-130%)}100%{transform:translateX(280%)}}
@keyframes tkDrift{50%{transform:translate(-18px,16px) scale(1.1)}}
@keyframes tkShake{20%,60%{transform:translateX(-5px)}40%,80%{transform:translateX(5px)}}
@keyframes tkFade{from{opacity:0}to{opacity:1}}
@keyframes tkBurst{0%{transform:translate(0,0) rotate(0);opacity:1}100%{transform:translate(var(--x),var(--y)) rotate(var(--r));opacity:0}}
@media (prefers-reduced-motion:reduce){
  #tk-fab,#tk-fab .n,#tk-fab::before,.tk-ov,.tk-pn,.tk-view,.tk-it,.tk-m,.tk-sys,.tk-f,.tk-form,.tk-pg i,.tk-steps li::after,.tk-steps .d,.tk-hero::before,.tk-chip i,.tk-hd .tt small i.dot,.tk-burst i{animation:none!important;transition:none!important}
  .tk-steps li.done::after,.tk-steps li.now::after,.tk-pg i.f{transform:none}
  .tk-ov.on .tk-pn{opacity:1;transform:none}
}
@media print{#tk-fab,.tk-ov,.tk-lbx{display:none!important}}